Telecom Routing Administration

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Contact Information

The Telecom Routing Administration (TRA) Customer Care Center is available to answer and/or direct your questions regarding TRA, its products, and its services. Should you be directed to voicemail at any time, please leave a message, we will return your call as soon as possible, no later than the end of the next business day. TRA CSC hours are 8:00am - 6:00pm (Eastern), M-F (less major holidays - click button above for iconectiv observed holidays).


866-NPA-NXXS (i.e. 866-672-6997), or directly on 732-699-6700


You may send us email at


Order requests, changes, and cancellations, or other material can be faxed to us at 732-336-6999

Direct US mail:

Telecom Routing Administration (TRA)
444 Hoes Lane
Room 4A738
Piscataway, NJ 08854-41567


iconectiv observes the following U.S. "holidays", celebrated as may be nationally (U.S.) observed:

New Year's Day (January 1)*
Memorial Day
Independence Day (July 4)*
Labor Day
Thanksgiving Day
Day After Thanksgiving
Christmas Day (December 25)*

* Should any date-specific holiday fall on a Saturday, the Friday preceding that Saturday is the observed holiday. Should any date-specific holiday fall on a Sunday, the Monday following that Sunday is the observed holiday.